In this article, we will cover:
- Overview of Facebook
- How to add a Facebook Page feed
- How to add a Facebook Tagged Posts feed
- How to add a Facebook Ratings and Reviews feed
- How to install the TINT app for a Facebook Group feed
- How to add a Facebook Group feed
- How to edit the label on a Facebook feed
- How to delete a Facebook feed
- How to pause or unpause a Facebook feed
- Facebook FAQ
Overview of Facebook
Facebook can be used in various different ways on TINT. This article looks at Facebook as a Feed on your TINT board. You can find more info on how to use Facebook as an Ad Integration or Product Feed, in the articles linked.
Facebook has 4 different feed options you can select to show. These include Page, Tagged Posts, Ratings and Reviews and Group.
How to add a Facebook Page feed
To get your Branded content into TINT from Facebook, you can add a Facebook Page feed. To do this:
- Go to your TINT board
- Click on the Facebook symbol
- Select your account from the dropdown or add your account
- Leave ticked or unticked if you want manual moderation or auto-moderation on
- Click Add Social Feed
How to add a Facebook Tagged Posts feed
To get your posts where you have been tagged publicly, you can add a Facebook Tagged Posts feed. To do this:
- Go to your TINT board
- Click on the Facebook symbol
- Select Tagged Posts
- Click Next
- Select your account from the dropdown or add your account
- Select your page
- Leave ticked or unticked if you want manual moderation or auto-moderation on
- Click Add Social Feed
How to add a Facebook Ratings and Reviews feed
- Go to your TINT board
- Click on the Facebook symbol
- Select Ratings and Reviews
- Click Next
- Select your account from the dropdown or add your account
- Select your page
- Leave ticked or unticked if you want manual moderation or auto-moderation on
- Click Add Social Feed
How to install the TINT app for a Facebook Group feed
For the Facebook Group feed to work correctly and pull content, you will need to go into Facebook and install the TINT app to get started.
- Go to your Facebook Group
- Go to Group Settings on the left-hand side
- Go right down to the bottom and click on the pencil next to App under the section Manage advanced settings
- Click on Add Apps button on the pop-up that appears
- Use the search bar on the left-hand side to search for TINT
- Click on the app TINT
- Click on Apps button on the pop-up that appears
Note: Clients with existing Facebook Social accounts on TINT will need to reauthorize their account, otherwise, we will not be able to show a list of groups when you are trying to add this feed.
How to add a Facebook Group feed
- Go to your TINT board
- Click on the Facebook symbol
- Select Group
- Click Next
- Select your account from the dropdown or add your account
- Select your page
- Leave ticked or unticked if you want manual moderation or auto-moderation on
- Click Add Social Feed
How to edit the label on a Facebook feed
By default, the label for the feed itself will be either the page name or group name but you are able to change this to whatever you would like.
- Go to the feed you would like to edit
- Click on the Settings cog
- Click on Edit Name
- Rename the feed to what you would like it to be
- Click on the tick to confirm or the x to cancel
- Your feed should be renamed
How to delete a Facebook feed
- Go to the feed you would like to edit
- Click on the Settings cog
- Click on Remove Feed
- A pop-up notification will appear with Are you sure? All content on this social feed will be deleted and cannot be recovered. Re-adding the exact feed will not recover these posts. You will be presented with two buttons - No, Keep Feed or Yes, Delete Feed
- The feed should disappear if you press Yes, Delete Feed
How to pause or unpause a Facebook feed
You can pause or unpause your Facebook feed if you don't want to ingest content or want to restart ingesting content.
To Pause the feed:
- Go to the feed you would like to pause
- Click on the pause icon to pause the feed
- A popup box will say Are you sure? All content on this social feed will be paused and no new content will be ingested until its is un-paused
- Click on Yes, Pause Feed
- This will Pause the feed
To Unpause the feed:
- Go to the feed you would like to unpause
- Click on the Play icon to unpause the feed
- This will unpause the feed
If you have any questions or need help with adding a Facebook feed, please don’t hesitate to contact Technical Support at support@tintup.com.
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