Product Feed - Shopify

In this article, we will cover:

• How to add a Shopify Product Account
• How to add a Shopify Product Feed
• How to sync a Shopify Product Feed
• How to delete a Shopify Product Feed
• How to export a CSV file for a Shopify Product Feed
• Important Notes

Shopify's integration with TINT allows Shopify store owners to display their store products on chosen UGC.

How to add a Shopify Product Account

1. Click on your name in the right-hand corner
2. Click on Team Settings
3. Click on Product Account
4. Click on +Add button
5. Click on Shopify and it will take you to the TINT app page on Shopify
6. Click on Add app
7. It will ask you for your Shopify shop URL
8. You might need to click on Add App again to start the process
9. It will take you to another page, click on Install App 
10. This will take you back to the TINT page but will not put it in the list as it's an app

How to add a Shopify Product Feed

1. Click on your name in the right-hand corner
2. Click on Team Settings
3. Click on Product Feeds
4. Click on the +Add button
5. Click on Shopify
6. Click on the Select Account
7. In the dropdown, click on Add an Account
8. Add your Shopify link
9. This will open a pop-up and might ask you to log into your Shopify account if not already logged in
10. Click on Install App

How to sync a Shopify Product Feed

1. Find the feed you want to sync
2. Click on ...
3. Click on Sync Feed
4. A green banner will appear to let you know it has successfully synced

How to delete a Shopify Product Feed

1. Find the feed you want to Delete
2. Click on ...
3. Click on Delete
4. A pop up with appears: Are you sure?
   This action will permanently delete your product feed application. Are you sure you still want to continue?
5. Click on Ok to delete or Cancel to cancel this action
6. The feed will be delete

How to export a CSV file for a Shopify Product Feed

1. Find the feed you want to Export to a CSV file
2. Click on ...
3. Click on Export to CSV
4. The download will automatically happen

Important Notes

Shopify is not compatible with our multi-account setup. If you get a 422 error and a blank page when adding Shopify, please check to make sure you are a single-account user.  To check this:

1. Click on your name in the top right-hand corner
2. If you have another team you can switch to, you will have the switching option

In the scenario where you belong to multiple teams, there are two approaches to consider for adding Shopify to TINT. Firstly, you can get assistance from a team member who is a single user to add the option. Alternatively, you can add yourself as a collaborator with a + variation added to your email if you have a Google hosted email address, which would add you as a single user. For example, yourname+shopify@yourcompany.com to clearly denote the purpose of this account.

If you have questions or issues regarding Shopify, please don’t hesitate to contact Technical Support at support@tintup.com.