Personal Settings Page

In this article, we will cover:

How to change your Profile page settings

  1. Go to top right-hand corner and click on your name
  2. Click on Personal Settings
  3. You will land on the Profile page.  
  4. Here you will be able to upload a picture of yourself and update your name and email.  
  5. Once you have made your changes, click Save and your profile will be update

Personal Settings Page - Profile - 19th October 2023 (1).gif

How to change your password inside TINT

  1. Go to top right-hand corner and click on your name
  2. Click on Personal Settings
  3. Click on Account Security
  4. Fill in your new password following the guidelines
  5. Put the same password in again
  6. Click Save
  7. A popup will appear to put in your current password.  If you do not know this, click Cancel, log out and follow the forgotten password method to change your password. 
  8. Click Confirm Password
  9. This will update your password

Personal Settings Page - Account Security - 19th October 2023.gif

How to switch on/off Temporary Support Access

For Support to access your account to help you. you may need to switch on Temporary Support Access.  Please note that is User based so if you switch this on/off, this will apply to all teams that you are in.

  1. Go to top right-hand corner and click on your name
  2. Click on Personal Settings
  3. Click on Temporary Support Access
  4. Click Enable or Disable Support Access.  You will need your password to enable this feature.  If this is your first time switching this on, you will be giving Support 7 days to look into your account.  The timer will let you know how long you have left.  Older users will have this switched on automatically until the date specified.
  5. If Enabling, click Confirm Password

Personal Settings Page - Temporary Support  Access - 19th October 2023.gif

 

If you have any questions about Personal Setting page, please don't hesitate to contact Support at support@tintup.com.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

0 comments

Please sign in to leave a comment.