Slack - Social Feed

In this article, we will cover:

• How to add a Slack feed
• How to edit the label on a Slack feed
• How to delete a Slack feed
• How to pause or unpause a Slack feed 
• How to switch on or switch off auto-moderation on a Slack Feed

Slack community, welcome! Now you and your team can send shared content from any of your company's Slack channels directly into your TINT. Increase employee advocacy and engagement in a social and simple way!

How to add a Slack feed

To get your content into TINT from Facebook, you can add a Facebook Page feed. To do this:

1. Go to your TINT board
2. Click on the Slack symbol
3. Select your account from the dropdown or add your account
4. Select your Channel
5. Type in your keyword
6. Leave ticked or unticked if you want manual moderation or auto-moderation on
7. Click Add Social Feed

How to edit the label on a Slack feed

By default, the label for the feed itself will be the name of the board you have chosen to pull but you are able to change this to whatever you would like.  

1. Go to the feed you would like to edit
2. Click on the Settings cog
3. Click on Edit Name
4. Rename the feed to what you would like it to be 
5. Click on the tick to confirm or the x to cancel
6. Your feed should be renamed

How to delete a Slack feed

1. Go to the feed you would like to edit
2. Click on the Settings cog
3. Click on Remove Feed
4. A pop-up notification will appear with Are you sure? All content on this social feed will be deleted and cannot be recovered. Re-adding the exact feed will not recover these posts.  You will be presented with two buttons - No, Keep Feed or Yes, Delete Feed
5. The feed should disappear if you press Yes, Delete Feed

How to pause or unpause a Slack feed 

You can pause or unpause your Slack feed if you don't want to ingest content or want to restart ingesting content.

To Pause the feed:

1. Go to the feed you would like to pause 
2. Click on the pause icon to pause the feed
3. A popup box will say Are you sure? All content on this social feed will be paused and no new content will be ingested until its is un-paused
4. Click on Yes, Pause Feed
5. This will Pause the feed

How to switch on or switch off auto-moderation on a Slack Feed

If you would like to change the method of moderation (auto or manual) that you originally set up on the feed, it is possible to change this on the feed itself

1. Go to the feed you would like to change
2. Click on the lock icon to change the moderation the feed.  The lock will be open or closed depending on whether the feed is on auto or manual moderation
3. If auto-moderation is being switched on: A popup box will say Are you sure? By unlocking this feed, the content will now be unmoderated, and will be marked as visible as to the public automatically and Click on Yes, Unlock Feed

If you have any questions regarding our Slack integration, please don't hesitate to contact Technical Support at support@tintup.com.