Depending on your implementation you may notice a lot of duplicate images appearing on your TINT. This is commonly due to a team sharing the same marketing content across several social networks. It can also happen when you’re running an event and different contributors are sharing the same images on separate accounts.
If this is cluttering your display and you’d like to remove the duplicate images from your TINT we do have a feature that will let you do just that. Simply take the following steps:
- Go into your personalization through your Personalization list
- Click the "Extra" tab on the left-hand side
- Select "Remove Duplicate Images"
You’ll see the effect immediately on your TINT:
Do duplicates get removed even if one of the duplicates is a cropped version of the photo?
Duplicate removal on cropped photos will work up to a certain extent. Minor resizes are handled okay, but significantly cropped photos show up separately.
Do duplicate posts get deleted permanently or do they still exist in our TINT?
Duplicate posts are not deleted. When two posts are about to appear on the feed together, Remove Duplicate Images just hides one of them. You can still choose to show it if you want by going into the CONTENT panel, and manually deleting the one you don’t want to see.
How does time play a role here? If I upload a photo today on Instagram and one week later the same photo on Twitter, is one removed?
Remove Duplicate Images works specifically to hide things that show up in the same batch of posts. If you post a image today on Instagram, and then post the same image a week later on Twitter, those two posts should never appear on the screen at the same time (because lots of posts come in-between). Two weeks later, if you scroll down far enough, you will see the duplicate image, but it’s not appearing alongside the other duplicate.