SFTP - Product Feed

In this article, we will cover:

• How to setup a SFTP feed
• How to Sync a feed
• How to export a SFTP Feed as a CSV file
• How to delete your SFTP feed

How to setup a SFTP feed

1. Go to top right hand corner and click on your name
2. Click on Team Settings
3. Click on Product Feeds
   
   
   
   
4. Click on +Add
5. Click on SFTP
6. Click on Next
7. Click on Select Account
8. Click on Add Account if you don't have an account already listed
9. Fill in the following:
   SFTP URL: Enter the hostname of the server where we need to connect.
   USERNAME: The username that you have picked
   PASSWORD: Either you will need to provide a password that you have picked or you have the ability to use our public key to allow us to connect:
   ssh-rsa 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 TINT
   FILENAME: The name of the file on the server that you want to connect to TINT
10. Click on Connect
11. Your SFTP feed will appear in the list
    
    

Important information about setting up an SFTP feed

• The Server will not be hosted in TINT. You will need to host the server
• They always start with sftp://. For example, that could be sftp://example.com
• The username is something you create on your side that allows us to access the SFTP server you provided in the field above

• You will need to enter the name of the file on the server we need to download. That name will need to be the same every time. So if you call it tint.csv, you can enter it here as tint.csv. If the file lives in a folder, you will need to enter the path, for example folder/tint.csv

• The path is relative to your home path.  For an absolute path, make sure it starts with /
• The CSV file needs to be in the exact same format as the one we use for the manual CSV product feed
• We support folders.  To add a folder, the filename needs to end with a / (e.g. folder/ to import all of the files in the "folder" folder)
• It's important to use a glob pattern to target specific files based on a naming pattern to limit what we import from the chosen folder (e.g. folder/products.*.csv to import all of the CSV files that start with "products" from the "folder" folder). Click here for more information on Glob

How to Sync a SFTP feed 

When you need to update the FTP feed's product, do the following:

1. In Product Feeds, click on ... next to the SFTP feed you would like to update
2. Click on Sync Feed
   
3. This will get the updated information from your server and update the information in TINT.

How to export a SFTP Feed as a CSV file

If you would like to export your SFTP Feed as a CSV file, you can do this by:

1. In Product Feeds, click on ... next to the Product Feed you would like to export
2. Click on Export to CSV
3. Then the download will automatically start

How to delete a SFTP Feed

To delete a Product Feed:

1. In Product Feeds, click on ... next to the Product Feed you would like to delete
2. Click on Delete
3. A popup will appear in the middle of the screen saying: This action will permanently delete your product feed application. Are you sure you still want to continue? 
4. Click on Okay to continue with deleting the Product feed
5. The Product Feed will disappear from the list

If you run into any issues with your Custom Product Feeds, please don't hesitate to contact Support at support@tintup.com.