Mission Hub

In this article, we will cover:

• Overview
• How to create a Mission Hub
• How to duplicate a Mission Hub
• How to delete a Mission Hub 
• How to change the name of a Mission Hub
• How to tag a Mission Hub
• Overview of the Mission Pages inside a Mission Hub
  • How to a create Mission Page inside of the Mission Hub
  • How to change the name of a Mission Page
  • Overview of types of Mission Pages
    • Survey & Friend Survey
      • Questions
      • Offer
      • Skip Logic
      • Theme
    • Activity Page
    • Quick Offer
    • Community Invitation
    • Census
    • Landing Page
      • How to edit and style a Landing Page 
      • How to Attach a Landing Page to an Activity Page
    • Poll 
  • Offer Expired Page & Mission Full Page
  • Mission Logic
  • Reports
  • Activity Monitoring
  • Mission Hub Analytics
    • Initial Setup
    • Activity
    • Popular Keywords
    • Mission Highlights
    • Posts Per Day
    • Milestones
    • Cumulative Posts & Impressions
    • Top Member Content
    • Viewing the Report
    • Updating the Report
• How to duplicate a Mission Page
• How to delete a Mission Page

Overview 

• Search Bar: Search by the name of the mission
• Filter:
  • Tags: Filter by the tags that have been assigned to the Mission
  • Order by: All, Last Updated, End Date (ascending), End Date (descending), Alphabetical By Name, Created Date (ascending) and Created Date (descending)
• Name: The name of the Mission Hub
• Details: 
  • Ongoing: Active Mission
  • Draft: Mission(s) that have not been published yet
  • Finished: Mission(s) that have ended
• Modified: Last Date that changes were made
• + New Mission Hub: Create a new Mission Hub
• ... : 
  • Duplicate: Duplicate the Mission Hub
  • Delete: Delete the Mission Hub
• > : Go into the Mission Hub itself

How to create a Mission Hub

1. Click on + New Mission Hub
2. This will take you to a new page

How to duplicate a Mission Hub

1. Click on ...
2. Click on Duplicate
3. A Duplicated Mission Hub named the same as the original with (Copy) at the end. This will duplicate everything in the Mission Hub including the Mission Pages

How to delete a Mission Hub 

1. Click on ...
2. Click on Delete
3. A popup will appear: Are you sure?
   This action will permanently delete your mission hub. Are you sure you still want to continue?
4. Click Ok to delete, Cancel to cancel the action

How to change the name of a Mission Hub

1. Either you will have clicked on New Mission Hub and you will find yourself on the correct page or if the Mission Hub already exists, click on > to go onto it
2. All new Mission Hubs are named Untitled Mission Hub. Navigate to the top and  click on to edit the name and type in what you would like to rename it
3. Press Enter to Save

How to tag a Mission Hub

1. Either you will have clicked on New Mission Hub and you will find yourself on the correct page or if the Mission Hub already exists, click on > to go onto it
2. To add a tag, click on and type in what you would like the tag to be
3. Click Save 

Overview of the Mission Pages inside a Mission Hub

How to a create Mission Page inside a Mission Hub

A Mission Page, also sometimes referred to as an Activity Page, is one of the primary ways you engage with Members. This is where you can give them instructions regarding sharing you’d like them to do on social media; uploading images and content relating to a product; submitting product reviews; and more. Missions can be composed of multiple parts and sharing opportunities. As Members complete each part, they generally earn points. When they have completed a Mission, they can also earn a badge. Even if they don’t complete the mission, the points they have earned during the activity remain part of their account. 

To add a Mission Page:

1. Either you will have clicked on New Mission Hub and you will find yourself on the correct page or if the Mission Hub already exists, click on > to go onto it
2. You will see a list of Mission Pages available to choose
   • Survey
   • Friend Survey 
   • Activity Page
   • Quick Offer
   • Community Invitation
   • Census
   • Landing Page - can only be added once
   • Poll 
3. Click on the one that needs to be added and it will appear in the list on the right-hand side box.  You can pick multiple Mission pages but the landing page is the only Mission Page that you only add once

How to change the name of a Mission Page

1. Click on the mission page that you want to change the name of 
2. Navigate to the top of the Mission Page
3.  Click on to edit the name and type in what you would like to rename it
4. Press Enter to Save

Overview of types of Mission Pages

Survey & Friend Survey

Both Survey types have 4 sections: Questions, Offer, Skip Logic, and Theme.  Plus the preview icon.

Questions

	Question Options	Survey	Friend Survey
	Text	This option is for open-ended questions allowing members to type in a response in their own words
	Numbers	Numbers is similar to Text in allowing members to type in a response, but must be in Number format
	Single Answer	Single Answer is your typical question type allowing members to choose one response from a set of choices
	Multiple Answer	Multiple Answers allows members to “select all that apply” and choose multiple responses
	Matrix Single	Matrix Single is a grid-type question allowing members to rate an entire list of items
	Single Image	Single Image allows you to upload images to use as answer choices (example: pack design choices)
	Multiple Images	Multiple Images includes images as answer choices but allows for multiple responses
	Yes or No	Yes or No is a set format allowing you to edit the question but allowing only Yes and No answer choices
	Matrix Multiple	Matrix Multiple is a grid-type question allowing members to tick multiple choices for a list of items
	From One to Ten	This is a single answer with 1-10 answers
	From One to Five	This is a single answer option with 1-5 answers
	Section	The section break may contain instructions for the member or help transition from one section of the survey to the next
	Exit Page		You cannot add an extra Exit Page on the Friend Survey

Offer

The offer section is for the Offer page of the Survey

In the content area, you will see

• Type a Title 
• Write a tagline
• Write a description

	Preview	This option will allow you to Preview the survey and test it, making sure your Skip Logic is operating as you’ve intended and if the theme is correct
	Image	Add an additional image of 712x712
	Offer Additional Information	This adds another box in the content area
	Background	Upload a background image sized at 1280x768 pixels. This image will be displayed behind the text area of your Survey page for members accessing it from desktop computers
	Tiled Background	Enable this option to have the image repeat
	Opacity	Upload a background image sized at 1280x768 pixels. This image will be displayed behind the text area of your Survey page for members accessing it from desktop computers
	Title / Buttons	Enable this option to have the image repeat
	Background	To adjust the opacity of the background color, change this control to the desired level
	Default Theme	The default theme is a custom theme that you create in Administration > Theme tab
	Save	This saves all your changes.  Remember to use this often whilst editing and styling your Mission Hub

 

Skip Logic

Skip Logic is question branching where you can establish rules to skip certain questions as appropriate.

• You can change the next question that will appear in sequence by default – ”By default display Qx”
• You can also choose the next question that members will continue to / skip to based on a particular answer choice

In this example, Q1 asks members how many people live in their household. Q2 is a follow-up question asking about children in the household. We’ve set this up so that if members select “1” household member in Q1 (indicating that they live alone), they will skip Q2 since that question will not be relevant to them

 

	Clear All	This option will clear out any Skip Logic rules that you’ve established, giving you a clean slate
	Preview	This option will allow you to Preview the survey and test it, making sure your Skip Logic is operating as you’ve intended and if the theme is correct

Theme

Theme is how the survey page will be styled.

	Background	The default is a white background. Delete this to upload a background image sized at 1900x1200 pixels. This image will be displayed behind the text area of your Survey page for members accessing it from desktop computers
	Tiled Background	Enable this option to have the image repeat
	Opacity	To adjust the opacity of the background color, change this control to the desired level
	Font	Pick from the fonts in the list to style
	Color
	Background	Select a color or enter a hex number. This background color - regardless of opacity setting - will also be used as the background on Mobile devices in place of the background image
	Text	Select a color or enter a hex number for the text
	Main	Select a color or enter a hex number for the button color
	Buttons	Select a color or enter a hex number for the text of the button color
	Default Theme	The default theme is a custom theme that you create in Administration > Theme tab
	Save	This saves all your changes.  Remember to use this often whilst editing and styling your Mission Hub

Activity Page

When you click on an activity page, you have three sections on the left in the menu bar: Mission Page, Offer Page and Gated Message and two on the right: Preview Offered and Preview Active

Overview

Mission Page:

This is the main page that contains detailed Activity information for the Member. It's also the designated area for configuring social sharing options. Expect this to be the page with which the Member engages the most.

Offer Page:

This is the pop-up that appears when a member clicks the mission button on their dashboard card. It provides a summary of the mission, including the title, tagline, and (if uploaded) an image.

At this point, members have the choice to join in or not.  They are presented with two options to choose from: Accept to start the mission or Decline.  When a member chooses Decline, they will be presented another pop-up box with Are you sure you want to decline? This action cannot be undone. and two options:

• Yes, decline: This will lead to the dashboard card disappearing from the member's dashboard as they have permanently declined the mission
• No, take me back: This will take the member back to the dashboard without making a decision, allowing the member to consider participating in the future.  The dashboard card remains visible and available on the Member’s dashboard

To edit the Offer Page:

1. Navigate to the existing Mission Activity Page that you want to edit the Offer Page for and click on this
2. Then click on the Offer Page tab

3. In the content area, you will see

   • Type a Title 
   • Write a tagline
   • Write a description

4. 	Same Content as on the Overview	This duplicates the content that you have on the Overview page and will not let you edit anything else
   	Image	Add an additional image of 712x712 pixels
   	Additional Information	This adds another box in the content area
   	Video	Enter a YouTube or Vimeo URL if you would like to include a video for Members to part of the mission
   	Dashboard Offer Image	This will be image that shows on the dashboard. Choose an image of 600x300 pixels
   	Save	This saves all your changes.  Remember to use this often whilst editing and styling your Mission Hub

Gated Message (optional):

A gated message is a message that a member must read before they continue to accept the activity but is optional to switch on.  Generally, this is used to obtain explicit agreement from the Member regarding a key legal or regulatory detail of the mission. Think of it as a necessary disclaimer or consent form that members must agree to before participating.

You have three options: 

• Never - this is automatically switched on and this is because this is optional
• First Time - The Terms and Conditions box will be shown on the First time but once the user has agreed it will not appear again
• Always - The Terms and Conditions box will be shown every time the user goes into the Mission Activity Page

To edit the Gated Message:

1. Click on First Time or Always
2. You will see Title and Your Terms and Conditions content box appear.
3. Add your copy here and click Save

Preview Offered: 

Once you have edited and saved the Offer Page, click on this option to preview the Mission Offer page. Additionally, you'll have the opportunity to view the Dashboard card in its true form by choosing Decline and then "No, take me back" option.

Preview Active: 

Once you have edited and saved the Mission Page, click on this option to preview the Mission Page.

Mission Page

In the content area, you will see

• Mission Activity Name (markdown): Enter the title of your Mission here. This is the text that will be displayed for Members on their dashboard card
• Mission Offer (markdown): Use this section to write copy for the Member. Up to 150 characters are allowed
• Mission Details: This section is intended for instructional copy for the Member. You can add HTML formatting to this area

On the right side, you have multiple options to choose from to customize your Mission Page

	Image	Add an additional image of 600x600.  This image will be featured in the content area and is often used to feature a product image
	Description of Product	This will add an additional field for extra short copy
	Video	Enter a YouTube or Vimeo URL if you would like to include a video for Members to part of the mission
	TINT	Put your TINT embed code here.  Click here on how to get your TINT embed code.
	Points Goal	The points goal for this mission is the number you determine members should earn to achieve completion. This goal serves two purposes: Badge Threshold: Reaching the points goal unlocks a Badge (details below). Dashboard Completion: Once a member reaches the goal, their mission card moves to the "Member's Complete" tab. They can continue to share and participate in the mission even after reaching the Points Goal
	Badge	Enable this option if you wish to award members a Badge upon successfully completing the mission by reaching the Points Goal
		Badge Image:  Upload a 200x200 image for the badge
		Badge Name: Enter a name for the badge, typically reflecting a clear connection to the mission's name. An exclamation point will automatically append to the end of the badge name.
	Rating	Activate this option to allow Members to rate the mission on a scale of 1 to 5 stars
	Pre Approved Content	-----------------
	Background	Upload a background image sized at 1280x768 pixels. This image will be displayed behind the text area of your Mission page for members accessing it from desktop computers
	Tiled Background	Enable this option to have the image repeat
	Opacity	To adjust the opacity of the background color, change this control to the desired level
	Title / Buttons	Select a color or enter a hex number. This color will be applied to the title text area and button
	Background	This background color - regardless of opacity setting - will also be used as the background on Mobile devices in place of the background image
	Default Theme	The default theme is a custom theme that you create in Administration > Theme tab
	Save	This saves all your changes.  Remember to use this often whilst editing and styling your Mission Hub

Sharing options:

Single-Click Sharing™ Tools represent a sharing technology tailored for our clients. Offering numerous customizable options, each sharing tool contains specific fields to be completed upon activation. The following are common fields on all the options:

• Required: Using this option to share is essential for the member to fulfill the mission requirements and earn the badge. We advise enabling the "Required" option only when absolutely essential. For instance, if a Retail Review is the primary objective.
• Optional: Sharing via this specific tool is not mandatory for members to complete the mission; they can achieve it by reaching the points goal through other sharing tools.
• Upcoming: Use this for sharing tools that are not applicable at the beginning of the Mission. For example, by indicating retail reviews or the photo-sharing tools as "upcoming", you can prevent members from sharing irrelevant reviews and photos before they've received and experienced the product. Be sure that the maximum points for upcoming sharing tools are included in the overall points goal total. 

• Points / share. This is the override for the default amount set in the Administrative settings for your community. Each time the Member completes this type of share, and that share is approved, they will receive this number of points.
• Max points. This is the override for the default amount set in the Administrative settings for your community. Use this field to limit - or not - the number of times a Member can share using a certain tool and still earn points on this Mission. Example: If each share is 10 points, and you only want them to share once, set the max points to 10.
• Disclosure message toggle. Toggle this on to display the message reminding the Member to include hashtags per FTC guidelines. You can customize this message in the Administrative settings for your community. Example: By checking this box, you confirm that your post includes #ad or #freesample in the caption of your shared post.

	Facebook	Sharing to personal Facebook account. The Member posts directly to Facebook from the Mission page Field Explanation:  Media URL: http://www.yourCTAlink.com. This is the link that the Member will share on FB. Facebook Suggested phrase: This copy will form the basis for the Member’s post. It will populate the post and the Member can change it.
	Facebook Page	Typically used by bloggers to post content to their public FB page for their followers. The Member posts directly to Facebook from the Mission page Field Explanation:  Instructions: These are instructions you can provide to the Member. Media URL: http://www.yourCTAlink.com. This is the link that the Member will share on FB. Suggested phrase: This copy will form the basis for the Member’s post. It will populate the post and the Member can change it.
	X	Share to a personal X account. The Member posts directly to X from the Mission page Field Explanation: Seed URL: http://www.your CTAlink.com. This is the link that the Member will share on X.  Seed Phrase: What you type here will be included in the Member’s tweet. The Member cannot erase or override this copy. This can be used for hashtags. Suggested Phrase: This is where you provide a phrase that the Member might include in their tweet.
	Threads	Share to a personal Threads account.  The Member posts directly to Threads from the Mission page Seed URL: http://www.your CTAlink.com. This is the link that the Member will share on Threads.  Seed Phrase: What you type here will be included in the Member’s tweet. The Member cannot erase or override this copy. This can be used for hashtags.
	Tiktok	Posting TikTok content URL. The Member will post in their TikTok account then paste the link to their post in the Mission Field Explanation: Instructions: Use this area to explain to the Member what you would like them to do or say or demonstrate in their TikTok post.
	LinkedIn	Sharing to personal LinkedIn account.The Member posts directly to LinkedIn from the Mission page Field Explanation: Media URL: http://www.yourCTAlink.com. This is the link that the Member will share on LinkedIn. Suggested phrase: This copy will form the basis for the Member’s post. It will populate the post and the Member can change it. Instructions: Use this area to explain to the Member what you would like them to say or include in their post.
	Face2Face	Self reported offline advocacy, doesn’t get posted publicly anywhere. Member recounts conversations they have had about the Brand
	Upload Photo to Facebook	Same as Facebook but with photo feature Field Explanation: Suggested phrase: This copy will form the basis for the Member’s post. It will populate the post and the Member can change it.
	Upload Photo to Facebook Page	Same as Facebook page but with a photo feature Field Explanation: Instructions: These are instructions you can provide to the Member. Suggested phrase: This copy will form the basis for the Member’s post. It will populate the post and the Member can change it.
	Upload Photo to X	Same as X but with a photo feature Field Explanation: Seed Phrase: What you type here will be included in the Member’s tweet. The Member cannot erase or override this copy. This can be used for hashtags. Suggested Phrase: This is where you provide a phrase that the Member might include in their tweet.
	Upload Photo to Threads
	Blog	Upload blog post URL. The Member will post on their blog then paste the link to their post in the Mission Field Explanation: Show Monthly Unique Visitors Number toggle: Toggle this on to provide a field for the Member to enter the number of followers of their blog.
	YouTube	Upload YouTube video URL. The Member will post a video on their YouTube account then paste the link to their video in the Mission
	Pinterest	Can either share pre-selected image & CTA or can submit their own Pinterest post URL Field Explanation: Link vs Instructions: You can either provide a link for Members to share OR instructions for how they should create their own Pinterest post. If Link is selected: Media URL: http://www.yourCTAlink.com. This is the link that the Member will share on LinkedIn. Description: This copy will form the basis for the Member’s post. It will populate the post and the Member can change it. Image: Upload a 735x1102 image for Members to share as part of their post. If Instructions is selected: Instructions: Use this area to explain to the Member what you would like them to say or include in their post
	Instagram	Posting Instagram content URL. The Member will post in their Instagram account then paste the link to their post in the Mission. The Member will also be asked for their number of followers Field Explanation: Instructions: Use this area to explain to the Member what you would like them to say or include in their post.
	Brand Connect	Drives to specific discussion in the Community forum. The Member earns points by submitting a comment directly on the forum Field Explanation: Topic selector: Select a topic in your forums from the dropdown list. Post selector: Select a post within the selected topic from the dropdown list. Instructions: Use this area to explain to the Member what you would like them to say or include in their post.
	Retail Review	Submitting screenshot of retail review. The Member will post a Review then paste the screenshot of that review in the Mission Field Explanation: Instructions: Use this area to explain to the Member what you would like them to say or include in their review. And to provide links to the product pages where you would like them to add a Review.
	Custom Upload	Custom submission tool for images only. This is often used for purchase receipt submission Field Explanation: Name: Use this to provide a title of this sharing option to help the Member understand the purpose. Instructions: Use this area to explain to the Member what you would like them to upload.
	BazaarVoice	Review specific product(s) through BazaarVoice API. Recommendation is to create a unique BazaarVoice Deployment Zone for the Community Field Explanation: Client Token: From BazaarVoice Encoding Key: From BazaarVoice Product ID: Select the product you want Members to review as part of this Activity. (These BazaarVoice values should be available from your internal BazaarVoice support team) Instructions: Use this area to explain to the Member what you would like them to say or include in their review.
	PowerReviews	Review specific product(s) through PowerReview API Field Explanation:  API Key: From PowerReviews Merchant ID: From PowerReviews Page ID: This will have been set up and visible in PowerReviews.   Instructions: Use this area to explain to the Member what you would like them to say or include in their review.
	Share A Link	CTA link for members to share with their networks Field Explanation: Share Link: http://www.yourCTAlink.com. This is the link that the Member will share on the Internet. Although you enter one link, it will have a unique code appended so that you can attribute subsequent clicks to a specific Member.

Quick Offer

These quick offers are accept (& share) missions.  It only has a Mission Page, Preview Offered, and Preview Active

To add and edit a Quick Offer:

1.  

Mission Page:

As this is a Quick Offer, this is to style how your dashboard card looks like and where you can add the sharing option of Facebook OR X.

Preview Offered and Preview Active: 

Both of these options give you the ability to the preview dashboard card as it's a quick offer.

Mission Page

In the content area, you will see

• Mission Activity Name (markdown): Enter the title of your Mission here. This is the text that will be displayed for Members on their dashboard card
• Mission Offer (markdown): Use this section to write copy for the Member. Up to 150 characters are allowed
• Quick Offer Details: This section is intended for instructional copy for the Member. You can add HTML formatting to this area
• Offer Link:  Both Facebook and X are optional to complete the mission

	Image	Add an additional image of 600x300.  This image will be featured in the content area and is often used to feature a product image
	Facebook (Link or Photo)	Sharing the quick offer to personal Facebook account. The Member posts directly to Facebook from the Mission page Field Explanation:  Media URL: http://www.yourCTAlink.com. This is the link that the Member will share on FB. Facebook Suggested phrase: This copy will form the basis for the Member’s post. It will populate the post and the Member can change it. This version is the same as the above except it add the photo feature Field Explanation: Suggested phrase: This copy will form the basis for the Member’s post. It will populate the post and the Member can change it.
	X	Share to a personal X account. The Member posts directly to X from the Mission page Field Explanation: Seed URL: http://www.your CTAlink.com. This is the link that the Member will share on X.  Seed Phrase: What you type here will be included in the Member’s tweet. The Member cannot erase or override this copy. This can be used for hashtags. Suggested Phrase: This is where you provide a phrase that the Member might include in their tweet.

Community Invitation

This page is used to invite selected members to a MicroCommunity. 

1. Click on Community Invitation on the left-hand side in the black box which will open a pop-up box with the following options:
   • Name: Name of the Community Invitation Page
   • Choose a Community: Choose from the list of your Micro Communities.  You will need to create your Micro Community, otherwise, your option will be blank
2. This will put your Invitation page in the Mission Hub
3. To edit this, click on the page 
4. This will take you to the Invitation Editor.   In the content area, you can edit:
   • Invitation Title
   • Upload an image or HTML file of 600x600 pixels with an optional accessibility description Image Alt Text
   • Add an Invitation Description in WYSIWYG or HTML.
5. You can also change the Micro Community at the bottom of the page
6. Once you are finished, click Save

Census

Census is used so members can specify # of children they have and their age or expected month and year of birth.  Once submitted this information is added to the members' profile or updates what they already had entered previously. 

1. Click on Census on the left-hand side in the black box which will open a pop-up box with the following options
2. You will see two options: Name and Choose a Profile Question.  Name is for the name of the Mission Page and the Profile Question: How Many children do you have (including any little ones on the the way?)
3. Click Save to save the Census

Landing Page

Landing pages allow you to enhance Missions with additional content and information, including images and PDFs. This additional functionality expands the usability of landing pages and enables you to associate more types of content with Missions.

Landing pages with images can be used to incorporate brand imagery or share UGC to enhance engagement and inspire social sharing. Landing pages with PDFs can be used to append sweepstakes rules to Missions, or share other promotional documents. Once a landing page is created in a Mission Hub, it will be available to incorporate into the Mission page and to link to in the sharing options.

How to edit and style a Landing Page 

1. After adding your Landing Page to the Mission Hub, click on it to edit
2. In the content area, you'll find fields for Title and Text. Fill them in with the information you want your members to see. Want to add a tagline or have additional text? Simply click the Tagline toggle button to "ON" on the right
3. Then choose to include either an Image or a PDF by clicking the corresponding toggle button. You can drag and drop your file or upload it directly.
4. For more customization for your landing page, you can select a font from the list of available fonts.
5. If you would want a background image, upload a 1900x1200 pixel image. You can also enable the Tiled Background option to have the image repeat.  To adjust the opacity of the background color, change the Opacity control to the desired level
6. Then you can personalize the colors of the background, button, and button text by selecting a color or entering a hex color
7. Click the icon to Preview your landing page
8. Click Save and exit at any time

How to Attach a Landing Page to an Activity Page

Once you have a landing page created in a Mission Hub, you can attach it to an activity when you’re adding Sharing options.

1. Navigate to the activity page where you want to add the landing page
2. Look for a sharing option, like Facebook or X. Toggle it "ON"
3. Once enabled, you'll see a field named "Media URL" (or "Seed URL" in X). Click on this field
4. Select the Landing Page you created from the available options
5. Click "Save" to finalize the attachment

How to Attach a PDF Landing Page as a Link 

1. Navigate to the mission page where you want to add the landing page
2. Click on the Mission Page and go to the Mission Details section
3. Add the text you would like to use to link to the landing page
4. Right-click on the text and use the link tool to add the landing page URL that you copied in the
   landing page preview mode
5. Click Preview to make sure the link is appearing
6. Click Save to finalize your edit

Poll

1. Click on Poll on the left-hand side in the black box which will open a pop-up box with the following options
   
   • Name - Title of the Poll that will appear in the Mission Hub
   • Question - Write a concise question (up to 80 characters) that you want to be answered in the poll
   • Answers - Provide up to 5 answer choices, each with a maximum of 35 characters
   • Points for Participation - Assign points users will receive for completing the poll 
   • Background Color and Text Color - Personalize the colors of the background and text by selecting a color or entering a hex color
2. Once you've completed the details, click Create to launch your poll
3. To edit your Poll or Preview it, click on the Poll you have created

Offer Expired Page & Mission Full Page

Both of these pages are automatically already on the Mission Hub.  A user will see Offer Expired when the time limit has run out on the Mission Page and Mission Full will appear when all the spots have been filled.

To style these:

1. Navigate to the bottom of the Mission Hub
2. Click on Offer Expired or Mission Full depending on what you would like to change

3. 	Background	Upload a background image sized at 1900x1200 pixels. This image will be displayed behind the text area of your Mission page for members accessing it from desktop computers
   	Tiled Background	Enable this option to have the image repeat
   	Opacity	To adjust the opacity of the background color, change this control to the desired level
   	Title / Buttons	Select a color or enter a hex number. This color will be applied to the title text area and button
   	Background	This background color - regardless of opacity setting - will also be used as the background on Mobile devices in place of the background image
   	Default Theme	The default theme is a custom theme that you create in Administration > Theme tab
   	Save	This saves all your changes.  Remember to use this often whilst editing and styling your Mission Hub

Mission Logic

Once you have set your Mission, you need to put in your Mission Logic.  In order for the activity/mission page to ever be seen by a Member, at a minimum, you must:

• Set a start and end date
• Invite Members who belong to a certain group(s) (could be All Members)
• Change the toggle from Draft to Active
• Click Save

To set the mission logic up:

1. Navigate to Mission Hubs
2. Click on an existing Mission Hub
3. Once there, click the Mission Logic tab
4. Then select the activity for which you want to set the logic
5. Click the Start date
   • Select a date from the calendar dropdown. By default, the date will be set to the next day.
6. Click the End date
   • Select a date from the calendar dropdown. By default, the date will be set to one week from the Start date.
7. Click Add Groups
   • Select from the dropdown. You can select more than one group. You can also just select All Members if you want every member in the community to see and be able to participate in this activity.
   • Click the Add Groups button
8. At this point, you might be done. In this case, you can change the toggle to Active and the dashboard card for this activity will appear for Members once the Start date arrives. Depending on the size of the group to which you offered the Mission, it may take a few minutes to populate on their Dashboard
9. Click Save and you’re done

Optional options:

Options	Appears on what kind of mission pages	Explanation of the feature
Spots Limit	Survey, Activity Page, Quick Offer	This option allows you to set a limit on the number of Members who can participate in the mission
Featured	Survey, Activity Page, Quick Offer, Poll	This will be pinned to the dashboard card so it's featured at the top
Send Samples	Activity Page, Quick Offer	When you check the Send Samples checkbox, the Member will be prompted to provide, update, or confirm their shipping address before continuing. A user will be able to decline from entering their details at this point
Report Adverse Events	Activity Page
Declined Content Custom Reasons	Activity Page	This section allows you to add specific reasons for why you might have declined a Member’s content submission.  There are already reasons that you can set as standard across all missions. But this section allows you to provide very specific ones, tailored to this particular Activity. This is not required, but it is intended to make it easier to respond consistently to Members.
Facebook Comment Report	Activity Page, Quick Offer	This is no longer available since the changes to the Facebook API

Important information and advice on Mission Logic: 

• Once an Activity is made LIVE to a group of Members it cannot be un-offered. 
• When choosing groups, keep in mind that within a single Mission Hub, you cannot offer multiple activities to the same Member. A Member can only be offered one activity per hub. One exception to this rule is that you can offer a [pre-qualification] Survey to members in a Mission Hub and then depending on their answers, subsequently offer a mission in the same hub to some of those same members
• If your mission involves providing members with physical product samples you may want to use the Spots Limit feature and the Send Samples checkbox
• An example on why to use the Spots Limit feature: if you only have 100 samples, you wouldn’t want 1000 people to accept the Activity so that 900 are disappointed at the end. Instead, you can offer the mission to 1000 people, but only the first 100 to accept the Activity will get a “spot”. The Spots Limit logic also checks for duplicate addresses, so that you don’t have one person taking multiple spots. The Spots Limit is NOT required for sampling missions.

Reports

You will be able to download Reports for your activities.  

1. Navigate to Mission Hubs
2. Click on an existing Mission Hub
3. Once there, click the Reports tab
4. If you want today's reports, if there's any reports, the list will show automatically.  Use the arrows to go to the previous or next date or use the calendar option by click on the calendar
5. Depending on the activity, there will be various reports that you will be able to download
6. To generate a report, click on the generate report button.  Depending on the amount of information in the report, it may take a few moments to generate.  Refresh your page to check if it's finished. The Generate Report button will disappear and the report will be underlined and show the blue icon next to the report instead of the grey version

Activity Monitoring

1. Navigate to Mission Hubs
2. Click on an existing Mission Hub
3. Once there, click the Activity Monitoring tab
4. You should see a page similar to the one below

There are multiple different options for filtering and searching on this page.

 

Once you find the posts you were looking for, there are several pieces of information provided for each post, as well as several actions you can take.

 

Mission Hub Analytics

The Mission Hub Analytics provides you with the ability to not only view key metrics for an activity or Mission but also to quickly produce a polished PDF that can be shared with others. The colors in the resulting PDF will reflect the colors you selected for your community’s theme.

Initial Setup

1. Navigate to Mission Hubs
2. Click on an existing Mission Hub
3. Once there, click the Mission Hub Analytics tab
4. This will load the Mission Hub Analytics page and below are the metrics you can change to get the right analytics for your reports

How to duplicate a Mission Page

1. Inside the Mission Hub, hover over the Mission Page that needs to be duplicated.  You will see two icons, click on .  This will be blue before you hover over it
2. You will see that another Mission Page has appeared

How to delete a Mission Page

1. Inside the Mission Hub, hover over the Mission Page that needs to be deleted.  You will see two icons, click on .  This will be blue before you hover over it
2. You will see a pop-up box appear: Confirmation Are you sure you want to delete "New Survey"? Click Yes to delete and no to cancel the action
3. You will see a brief message saying that the Item successfully deleted and that the Mission Page will have vanished from the Mission Hub

If you have any questions on Mission Hubs, please don't hesitate to contact Technical Support at support@tintup.com.